Your privacy is important to us. If you leave personal information on the Sterndesk website, we will process it in accordance with this privacy statement. We have equipped our systems with due care and security, to ensure the privacy of our users in agreement with the requirements of the European General Data Protection Regulation (GDPR).

The Sterndesk website uses cookies to allow us to see how our website is being used and what services are being accessed, which gives us the possibilities to continuously improve our website and our services. Additionally, we gather numerical data and totals for statistical purposes. The visitor’s identity is however of no importance. More information about our cookie policy can be found here.

Personal information

Sterndesk collects and processes personal data. We collect and process personal data from you when you provide, post or upload it to our services. When you register yourself by creating a Sterndesk account, we collect and process your contact details like your email address. We only collect and process personal data that are relevant and necessary for our services.

Retention period

If you delete your Sterndesk profile, the personal data from your Sterndesk profile will no longer be visible within 24 hours. After you have deleted your profile, we will store your personal information for a maximum period of two years. By creating your profile, you give us permission for storing your data throughout the mentioned term. The information is being used for sending you newsletters and/or other interesting information about our platform. You can easily unsubscribe from these news services by clicking on the unsubscribe link in the received messages. Furthermore, we save your data for handling possible claims, litigation, audit, tax or other legal obligations.

Information you have shared with others may still be visible after you close your account or delete the information from your Sterndesk profile. We do not control data that other users have copied out of our services.

With regards to business relations (in distinction of consumers using our platform) we save the contact details of our business relations, such as employees / contact persons of our customers, suppliers, vendors with whom we do business. We only process information which is necessary for our services. Mostly names, contact details and function or title of business relations are being processed.

Access to and correction of personal information

All persons registered at Sterndesk have, at all times, the right to access, modify or delete their personal information. In your account settings you can control and manage the personal data we have about you. You can also ask us to modify or delete your personal data, however as explained above you can also delete your profile yourself. Please send your request for deletion to admin@sterndesk.com. We will respond to you within the legally defined term after the request is made.

Security and Confidentiality

Sterndesk continuously develops its website, platform and software and therefore continues to maximize the security of personal information at all times. We use a data security policy and have taken adequate technical and organizational measures in order to prevent unlawful use of personal data. These measures shall be evaluated and, where appropriate, be updated.

Sterndesk employees who have access to your personal information, are bound by a confidentiality clause including a penalty clause. Unless a legal provision or duty requires them to do so, they will not disclose your personal information in any other way than as described in this privacy statement.

Contact

Should you have any questions, comments or complaints regarding the protection or processing of your personal information, please contact us by sending an email to: admin@sterndesk.com. If you suspect or recognize a breach of security, please report this immediately.

This privacy statement has been prepared with utmost care. However, Sterndesk can not guarantee that its content is accurate and up to date at any time. This privacy statement is drawn in October, 2024.

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